Help Center
Find answers to your questions and get the support you need to make the most of your Lovento experience.
Browse by Category
Account & Profile
Manage your profile, settings, and account preferences
- How to create and edit your profile
- Profile verification process
- Changing account settings
- Privacy and visibility options
Matching & Dating
Learn how matching works and how to connect with others
- Understanding AI matching
- How to swipe and like profiles
- Super likes and boosts
- Managing matches and conversations
Premium & Billing
Information about subscriptions and payments
- Premium features and benefits
- Subscription plans and pricing
- Payment methods and billing
- Cancelling or changing plans
Safety & Privacy
Stay safe while using Lovento
- Safety tips for online dating
- Reporting inappropriate behavior
- Privacy settings and data protection
- Blocking and unmatching users
Frequently Asked Questions
How does Lovento's AI matching work?
Our AI analyzes your profile, preferences, and behavior to find highly compatible matches. It considers shared interests, values, relationship goals, and communication patterns to suggest the best potential partners.
Are profiles verified?
Yes, all profiles undergo verification to ensure authenticity and safety. Verified users have a blue checkmark badge on their profile.
What are Super Likes?
Super Likes are premium features that show extra interest in a profile. Recipients get notified immediately and see that you've Super Liked them, increasing your chances of a match.
How do I report inappropriate behavior?
You can report users directly from their profile or conversation. Go to the user's profile, tap the menu icon, and select "Report." Our moderation team reviews all reports within 24 hours.
Can I change my subscription plan?
Yes, you can upgrade, downgrade, or cancel your subscription anytime from your account settings. Changes take effect at the next billing cycle.
Still Need Help?
Our support team is here to help you with any questions or issues you might have.